A health services network in New York City is currently seeking a new Case Manager to join their growing team in the Queens. In this role, the Case Manager will be responsible for compliance with all federal, state and accrediting agencies’ requirements to ensure the continuum of services necessary for each child in the program.
About the Opportunity:
- State Date: ASAP
- Specialty: Case Management
- Patient Population: Adolescents with mental health issues
- Schedule: Monday to Friday
- Hours: 9am to 5pm
- Call Schedule: None
Responsibilities:
- Responsible for Intake, Admissions and Discharges of all Resident processing; maintain waitlist, matching residents and welcoming residents and their families during pre-screening initial stages with service Providers such as C- SPOA, ACS, JCCA.
- Ensuring the initial intake process is met within a 10-day target period to ensure the Resident is being accepted and on boarding the resident into the CCR rules and regulations by OMH.
- Develop relationships with community organizations and resources to improve service access for Youths in the program. Coordinate services to ensure continuity of care as families will need to be involved in the outcome of the Youth Exiting plan.
- Facilitate psycho-education workshops to the residents, families and staff are aware of house service policy.
- Maintain frequent contact with the children’s families and guardians; arrange visits with families (weekend/Day Passes) and/or siblings; provide services to the child and family and prepare the family for Reunification.
- Provide ongoing counseling and crisis intervention to all residents along with meeting with the youth for at least 15-minute sessions, weekly for Billable purposes.
- Follow up with Residents Schooling background for update on Attendance, Transcript, Report card for tracking of possible Promotion in Doubt, IEP meetings, School Base Support program (District 75Q,) (Day Time School program updates).
- Timely follow-up on incidents to be generated such as checking in on the house Log for over the weekend incidents reports, having a week-to-week check-in with the Residence Manager for updates on all residents in the homes, and tracking the progress of well-being and safety and residents attending school/ appointments/ family visits
- Ensure all required documentation for a complete case record including intake information and consents, admission note, service plans, monthly progress notes, weekly Billable notes all assessments, service notes, aftercare follow up (30/60/90), entitlement information and other documentation as required for PRESICION Care (Electronic Record Keeping Software), Timely updates to CAIRS database – charts data via admissions and discharges.
- Follow up to ensure youths attend appointments and have follow-up conversations from family and day passes over the weekend.
- Collaborate with the nurse to address medical-related concerns.
- Collaborate with the Recreational specialists to ensure activities support the goals of the youths.
- Conduct relevant field visits to support the youths as required, such as home, hospital, escort to appointments etc.
- Perform other duties, as needed
Qualifications:
- 1-2+ years of professional Child Care and/or direct Clinical Support Services experience
- Bachelors Degree
- First Aide certification
- NYS Screen certification
- Solid assessment, clinical, and documentation skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
