A leading organization based in New York, NY, is seeking a Temporary Data and Project Support Specialist. This role is an exciting opportunity to support the Salesforce implementation within our dedicated Fundraising Systems team.
About the Opportunity:
- Hybrid or Remote: Hybrid
- Shift: Day
- Schedule: Full-time
- Hours: 40 hours per week
- Setting: Office and remote
Responsibilities:
The Temporary Data and Project Support Specialist will be responsible for:
- Assisting with gift processing and data entry in Salesforce
- Managing ongoing data hygiene tasks in Salesforce
- Resolving basic cases and processing record approvals
- Scheduling project meetings and coordinating with team members
- Following up on support tickets and project deliverables
- Monitoring project management tools for inter-team communications
- Editing and archiving new and updated Standard Operating Procedures
- Documenting action items from project and team meetings
- Other duties as required
Qualifications:
- 2 years of relevant experience
- Bachelor’s Degree or equivalent experience
- Familiarity with CRM software, including Salesforce
- Excellent written and verbal communication skills
- Strong attention to detail and problem-solving skills
- High emotional intelligence and discretion handling sensitive information
- Ability to maintain composure under pressure with a sense of humor
- Proficiency with Microsoft Office Suite
Desired Skills:
- 2+ years of related experience
- Advanced knowledge of CRM systems
- Proven project coordination skills
- Strong interpersonal skills
- Ability to work independently and collaboratively