Our client, a Fortune 50 financial services company is seeking a highly an experienced Oracle HCM Consultant to support their the Oracle Guided Learning, Journeys, and Guided Journeys modules.
This role requires on-site presence 2 days per week in Vienna, VA.
Responsibilities:
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Support the development, implementation, and on-going support of Human Capital Management (HCM) system Oracle Cloud Guided Learning (OGL) tool; assure stability and performance of the products and platforms across production and nonproduction environments.
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Support the OGL product design sessions to gather, understand, and analyze business requirements to configure content, create Base Guides, build & test new OGL items in Testing POD and Production POD.
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Identify and support OGL service maintenance schedule; leveraging internal and external resources/tools to solution, resolve issues, and ensure system best practices are utilized in system architecture and design.
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Support HCM releases to align content within OGL to support new Oracle Cloud features/functionality.
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Provided recommendations and develop solutions to enhance user adoption and the employee experience of Oracle Guided Learning content.
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Collaborate with peers to identify opportunities to enhance user adoption and the employee experience of Oracle Guided Learning content. Deliver identified solutions.
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Work Oracle SRs and communicate updates to peers.
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Monitor and analyze usage data from Oracle Guided Learning.
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Provide training and support to HR Technology team on Journey and Guided Journey best practices.
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Share recommendations for Guided Journey usage and implement approved recommendations.
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Troubleshoot OGL and Journey related issues and provide expert-level recommendations for system enhancements.
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Maintain documentation and training materials to support user adoption and compliance.
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Excellent communication, organizational, and stakeholder management skills.
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Exceptional problem-solving and project management skills.
Qualifications:
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5+ years of hands-on experience with Oracle Cloud HCM, with a strong focus on Oracle Guided Learning, Journeys and Guided Journeys.
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Deep understanding of Oracle Guided Learning tools, including content creation and contextual help integration.
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Proven track record of designing and deploying complex, multi-step Oracle Journeys.
