Payroll Support Specialist
A top Fortune 50 financial institution is currently seeking a Payroll Support Specialist to join its Human Resources Shared Services Center. This role supports payroll operations and employee services for a large, nationwide workforce and offers a hybrid work model tied to specific office locations.
About the Opportunity:
- Location: Hybrid to Pensacola, FL, Winchester, VA, or Vienna, VA
- Work Arrangement: Hybrid
- Schedule: Monday – Friday
- Hours: 8:00 AM – 5:00 PM ET
- Setting: Corporate HR Shared Services – Payroll Team
Responsibilities:
The Payroll Support Specialist will be responsible for:
- Providing operational support for payroll processes, systems, and procedures
- Responding to employee inquiries and resolving basic payroll-related issues
- Processing HR transactions accurately within platforms such as Oracle Cloud or ADP
- Ensuring data accuracy through regular audits and quality control measures
- Maintaining compliance with internal policies and payroll tax regulations
- Collaborating with HR, Finance, and internal stakeholders on process resolutions
- Supporting documentation of payroll processes and improvements
- Handling sensitive employee data with discretion and confidentiality
Qualifications:
- 2+ years of payroll or HR operations experience
- Associate’s or Bachelor’s degree in Business, Human Resources, or related field (preferred)
- Proficiency in Oracle Cloud, PeopleSoft, ADP, or comparable HRIS/payroll systems
- Working knowledge of payroll taxes, wage laws, and compliance standards
- Proficient in Microsoft Office 365, especially Excel (e.g., VLOOKUPs, pivot tables)
- Strong attention to detail, accuracy, and time management skills
- Excellent customer service and communication abilities
- Ability to handle confidential data and work both independently and collaboratively
Desired Skills:
- 3+ years of payroll or HR shared services experience
- Experience supporting payroll in a large or regulated organization
- Familiarity with ticketing systems like ServiceNow
- Knowledge of multi-state payroll processing
- Strong problem-solving and interpersonal skills
