A nonprofit services organization in New York City is looking to add a new Rent Administrator to their staff in the Bronx. In this role, the Rent Administrator will be responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent.
About the Opportunity:
- Start Date: ASAP
- Schedule: Monday to Friday
- Hours: 9am to 5pm
Responsibilities:
- Maintain accurate income and rent information in various databases
- Prepare weekly reports of tenants’ rent status, reason for arrears, current court status, Public Assistance arrears, and contact made with the individual regarding rent issues
- Prepare weekly reports following trends in general arrears issues and coordinating payment plans
- Maintain a clear and comprehensive list of due dates for all tenants in payment plans, court stipulations, and which tenants, in owing unpaid rent, are not entitled to special services within the building
- Meet with tenants to answer rent related issues; collaborate with social services on tenants’ rent issues
- Collaborate with Entitlements Specialist to follow up on payments or grants from outside organizations
- Lead bi-weekly meetings with staff to communicate current arrears situations
- Draft legal documents, including 14 Day Demand notices
- Coordinate with maintenance department regarding additional repair or replacement charges
- Perform other related duties as assigned
Qualifications:
- 2 years of experience working with Special Needs individuals
- Familiarity with Rent, Accounting, or Banking
- Strong proficiency with creating and maintaining spreadsheets & databases
- Proficiency with Microsoft Office suite and databases
- Superior organization, analytical, and interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
Desired Skills:
- Bachelor’s Degree
- Bilingual (English and Spanish)
- Notary Public license
