A recognized services organization in the Greater Chicago area is actively seeking an experienced IT professional to join their growing team as a Senior IT Manager. In this role, the Sr. IT Manager will oversee the day-to-day management, configuration, and maintenance of the company’s IT infrastructure, including Microsoft applications, phone systems, equipment inventory, new user setups, and overall support of the TMS platform/integrations.
***Onsite to start in Waukegan or Chicago office locations***
Responsibilities:
- Installation and configuration of Office 365 tenant accounts.
- Configuration and management of Azure VM and Azure Active Directory.
- Providing end-user support for Microsoft 365, Windows Server, Active Directory/Azure Active Directory, SharePoint, Exchange Online, and other core Microsoft technologies
- Networking configuration and support for Cisco Meraki switches and firewalls
- Managing and maintaining the company’s phone system, ensuring reliable communication services
- Overseeing inventory management of IT equipment, including laptops, desktops, mobile devices, and peripherals
- Preparing and deploying computers for new hires, including system imaging, software configuration, and onboarding support
- Assisting in system configuration and employee onboarding/offboarding support as required
- Participating in the planning, organization, and management of certain technology integration projects from beginning to completion
- Assisting in the training of team members to ensure the implementation and adoption of technology is successful for each department
- Engaging with various internal teams regarding support, training, and new technology implementation
- Performing other duties, as needed
Qualifications:
- 4 + years of Project Management experience
- Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field
- Help / Service Desk or Technical Support-related experience
- Ability to work independently and in a team environment with ability to take the lead on more complex/open ended issues
- Familiarity with RPA, API, and EDI platforms, as well as other automation-related technological concepts
- Competency in MS Office Suite & Windows 10,11 operating systems
- Experience with troubleshooting issues with proven technical, analytical, and critical thinking skills.
- Excellent organizational and time management skills
- Strong attention to detail and ability to meet deadlines
Desired Skills:
- Exposure and working knowledge of the Transportation & Logistics industry
