A leading Telecommunications company in Charlotte, NC is currently seeking a Software Engineer IV to join their dynamic team.
About the Opportunity:
- Hybrid or Remote: Hybrid (4 days onsite, 1 day remote)
- Shift: Standard business hours
- Schedule: Full-time
- Setting: Office and Remote Work
Responsibilities:
- Actively and consistently supports all efforts to simplify and enhance the customer experience
- Reviews and provides input into development standards
- Develops and maintains technical documentation
- Improves CI/CD tools integration and operations
- Serves as final escalation point to resolve incidents and problems for production applications and web services supported by the team in accordance with identified Service Level Agreements.
- Collaborates with internal customers, technical and architecture teams to solve complex software problems
- Designs, implements, monitors, enhances, and troubleshoots systems in assigned areas
- Analyzes and revises existing system logic difficulties and documentation as necessary
- Provides development support and guidance to ensure all technical integration, changes, standards and documentation are met
- Mentors and guides the work of technical staff
Qualifications:
- BA/BS in Information Technology, Computer Science, related field or equivalent work experience
- 6+ years of experience with Kubernetes, CI/CD Platforms, Infrastructure as a Code and Cloud Technologies
- ARGOCD or Git Experience
- 6+ years of experience with coding, testing, and design
- 6+ years of experience with software development methodologies
- Knowledge of Voice, Data, Video, and Wireless technologies
- Understanding of software design patterns and principles
- Experience with Azure or other Cloud technologies
- CI/CD tools integration and operations experience
- Extensive technical knowledge of Information Technology field and computer systems
- Heavy Terraform experience
- Machine Learning
- Kore.AI experience
