About The Opportunity:
- Length: Approximately 6 months
- Location: Hybrid based in Whippany, NJ
- Title: Sr. Benefits Administrator
Reporting to the Director of Benefits & HRIS, The Senior Benefits Administrator supports the Benefits team to administer a range of core functions related to benefits administration, leave management, and 401K support. This position is a blended role that supports both Benefits Administration and Retirement Plan activities. This role is the foundation for a Benefits professional career path. This position has a pivotal and wide range of communications within the organization that includes Human Resources, employees, managers, and executives.
Essential Functions:
- Assist employees in understanding the organization's benefits offerings and act as a liaison between the organization and third-party benefits providers.
- Conduct orientation or enrollment meetings, advise on eligibility, costs, and coverage, and provide information for use in memos, presentations, or other benefits communications.
- Provide guidance during claims or enrollment processes.
- Maintain records related to benefits plan participation or contributions.
- Perform a range of activities that include New Hire enrollments, Open Enrollment, Qualified Life Events, etc.
- Respond to inquiries made to the Benefits mailbox.
- Manage carrier billing and submit for approval.
- Review supporting docs for 401K requests & files as needed.
- Escalate 401K or technical issues to appropriate team members as needed and work with the Ascensus representative to resolve day-to-day issues.
- Work directly with carrier account contacts or concierge service to resolve benefits issues.
- Support Cobra activities with the Vendor.
- Review the list of pending EOI for voluntary life enrollments.
- Support other projects as needed.
Skills:
- Knowledge of Benefits and Retirement Plan Administration
- Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint skills along with Org Plus
- Excellent communication skills and able to interface with all levels of employees from entry level to executives
- 5-7 years of administrative positions in Benefits
- Able to maintain a high level of confidentiality.
- Strong analytical, organizational and prioritization skills, exemplary customer-service orientation.
- Ability to multi-task.
- Education: Bachelor’s degree required.
